Contact
Talk to the team
Questions about a plan, a server that won't connect, or just want a closer look? Send a note and we'll get back to you.
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Other ways to reach us
Prefer not to use a form? Here's where else we are.
Discord communityOver 2,000 server owners and admins. The fastest place to ask a quick question or share feedback.Open DiscordEmail supportAccount, billing, and technical questions go to [email protected]. Include your panel email so we can find you.[email protected]Status pageLive uptime for the panel and the agent, plus a history of past incidents and maintenance windows.View status
Response times
Email replies usually land within one business day. Discord is quicker during European and US daytime hours. We don't offer phone support.